I played in a few rounds of the North America Closed Betas (CBs) and had the same impression as many other players: Aion is very polished.
Unfortunately, Open Beta (OB) has been changed that perception for me. Granted, Betas for most games tends to be up-and-down in terms of stability. But I expected, after having such a stable game experience with Aion’s CB, that OB would be more of the same. After all, we’re getting closer to the launch of the game later this month.
This has been my OB experience so far…
Sunday (OB Day #1)
I was able to login but couldn’t connect to any of the listed servers for most of the 1st date of Open Beta. This affected everyone, as the servers were down for maintenance.
Late Sunday night I was able to connect to a server, but the lag was really bad (10+ seconds from pressing an ability before it fired), and I couldn’t stay logged in for more than 5 minutes, because I kept seeing this Game Guard (GG) issue:
Please note that:
- I am definitely not a game hacker
- GG gave me no problems during any of the rounds of CB
GG is a program designed to prevent hacking of the game. Anti-hack measures should be invisible to a legit player such as myself.
I thought maybe my client installation was messed up. I had used the CB-to-OB patcher instead of downloading the full client install via BitTorrent. So Sunday evening I started downloading the full BitTorrent installation.
Monday (OB Day #2)
The server lag was fixed, which would have been great, except that I kept experiencing the same GG issue noted above. I think the longest I was able to play before getting kicked out by GG was 10 minutes.
Late Monday, after 30 hours, the BitTorrent download was completed. So I uninstalled Aion then installed from the BitTorrent file. Even with a clean install, after logging in I ran into the GG issue again. I went to bed and decided to do read up on the Beta forums on Tuesday.
Tuesday (OB Day #3)
It turns out a lot of players were running into the same issue with GG (links to threads: 1 2), regardless of their operating system (Windows XP, Vista, Windows 7). There were some suggestions on the forums for things to try, such as deleting the bin32 directory that contains GG, disabling the firewall, turning off anti-virus software, etc. I tried those things, but they didn’t help. And anyway, it’s ridiculous to have to manually disable any PC security software due to a bug with a game.
Yes, this is a bug. It’s not possible to classify it as anything else, although I have seen some ridiculous posts by Aion fanboys that it’s not NCSoft’s fault. NCSoft chose GG for Aion. Therefore, it is NCSoft’s issue to resolve.
Keep in mind I had no GG issues in CB.
Wednesday (OB Day #4)
GG is still kicking me out of the game.
I’m following a few of the Aion Community Managers on Twitter, and the annoying thing is they are announcing things like free OB keys and such, without providing more visibility into the GG issue. The only thing I’ve seen posted on Twitter regarding GG was this link to a page that provides manual workarounds, that in my case and many other people’s did not help.
I was looking forward to playing Aion when it launched. GG is a showstopper though. I’m not going to play in 5-min spurts before getting kicked out of the game.
The Aion developers need to fix this.